Frequently Asked Questions

We primarily serve small to medium-sized businesses in the Greater Lansing, Michigan area, providing on-site support when needed. However, we also work with clients remotely across the United States for web development and cloud-based IT management.

Absolutely. We can act as your entire IT department or co-manage IT alongside your internal team. We often provide specialized support (like cybersecurity or after-hours monitoring) to augment your existing staff.

Technology downtime costs money and damages your reputation. Our Managed IT Services shift you from a 'break/fix' model (waiting for things to break) to a proactive model. We monitor your systems 24/7 to catch issues before they cause downtime, ensuring your business keeps running.

Our support is comprehensive. It covers everything from major emergencies to standard maintenance. This includes helpdesk support for your team, cybersecurity protection, data backups, software updates, and strategic planning to ensure your technology grows with your business.

Security is at the core of everything we do. We implement multi-layered protection including firewalls, endpoint protection (antivirus), email filtering, and regular security audits. We also train your team to recognize phishing attempts, which is often the first line of defense.

Your website is often the first interaction a customer has with your brand. A custom website is built for performance, accessibility, and conversion—things that generic templates often lack. We build digital storefronts that actually drive business results, not just online brochures.

Yes! A website is never truly 'finished'. We offer maintenance packages that include secure hosting, regular updates, content changes, and performance monitoring. We ensure your site stays fast, secure, and relevant to your customers.

Timelines vary based on complexity. A standard business website typically takes 4-6 weeks from design to launch. We prioritize quality and thorough testing to ensure a flawless launch.